What is a repeat prescription and what is not?
Repeat prescriptions are medications which appear on the right hand side of your prescription and in your online profile which your doctor would like you to continue on a regular basis.
Some medications are not automatically added onto repeat. These are called acute medications and may be because they are new medications, those from the hospital, temporary etc. These need to be requested from your GP and this can be done either by reception or with an appointment. In some cases where the receptionist has requested an item, the GP may take longer than two days to respond (some GPs are part time) and may still require you to make an appointment.
At your outpatient hospital attendance you may be given either a prescription to be dispensed at the hospital pharmacy or a letter for your GP informing them of a change to your medication. Hospital prescriptions must be dispensed by the hospital pharmacy only. Letters regarding a change to your medication will state that this change may take up to 14 days for your GP to process. This is because your GP may need to wait for your clinic letter to arrive through the post for more information.
How to request a repeat prescription
Please note that we do not accept medication requests over the telephone. More information as to why we closed our prescription line can be found here.
Please see the following for the ways in which you can make your requests:
- Using our Online Repeat Prescription Service
- You may hand in your prescription slip at our reception or send through the post
- Set up a direct Repeat Prescription Order through your local Pharmacist
Repeat prescriptions will be ready in two working days from your request. Please note if your prescription request is NOT for a repeat prescription it may not be possible to agree to your request, it will take longer to process and the doctor may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you.
Many pharmacies offer a delivery and collection service. Speak to your preferred pharmacy directly for details. This means that you do not have to come to the practice to collect your prescription and then take it to a pharmacy.