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Self-isolation notes

Please be aware that we will not be issuing sick notes to cover self-isolation periods.  If you need a note for this please visit the 111 website and follow their instructions.  If you require a sick note to cover other illnesses, please use our eConsult system.

111 Isolation Note

Important information for our patients regarding contact with the surgery during the Coronavirus pandemic

If you have developed a new persistent cough and/or high temperature of 37.8 or higher, you will be required to self isolate for seven days. If there are other family members living with you, the whole household will be required to self isolate for 14 days.

Most people will have very mild symptoms and can self care at home. For those needing medical assistance, please contact NHS 111 online or by phone if you do not have online access.

Our website is now running eConsult where most queries can be dealt with online. Here you will find information about a variety of conditions and services.

We ask that patients order medication online where possible.  If you are not set up with patient access you should be able to easily download the NHS App at home without attending the surgery. Please search online for NHS App.

Those who have access to the internet, but the NHS App or Patient Access, then please use eConsult and choose ‘other’ in the option for requesting sick notes, GP letters or test requests, and list your medication in the box.  Please ensure there is a medication name, we will not accept descriptions of medication, e.g. ‘white pill’.   The main reception desk will no longer be open for prescription ordering or routine queries. This is to help prevent the spread of the virus.

All patients are now being asked to nominate a designated pharmacy to have their medication requests directed to, you can change your nomination at anytime via the online apps or by contact us via telephone.

If you require a sick note for self isolation please go to 111.nhs.uk/isolation-note

Temporary suspension of online patient appointment booking

Due to recent confirmed cases of the Coronavirus within the local area we have temporarily suspended the availability of online appointment booking.  This will enable our reception team to identify any symptoms where patients may need to be directed to 111 for further information.

We apologise for any inconvenience that this may cause, however due to the nature of the current viral outbreak this is to ensure that it is not inadvertently transferred to other patients within our waiting area or to our staff, which would then limit further appointment availability.

Advice regarding the Coronavirus

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

Do not come to the GP surgery, or go to a pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Testing for coronavirus is not needed if you’re staying at home.

How long to stay at home

  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

You can check symptoms here https://111.nhs.uk/service/covid-19

If you are looking for more information on what to do in regard to the coronavirus outbreak, please visit the official NHS information page or the information provided by GOV.UK.

Musculoskeletal (MSK) Clinics

An MSK service is to be launched on Monday 4th November 2019, with more immediate appointments available to help patients with back or neck pain or a range of other musculoskeletal conditions. Patients who would normally seek an appointment with their GP can be seen quickly by an MSK Practitioner as an alternative and more clinically appropriate appointment.  Click the image below for more information about the conditions and locations available.

Your data matters

The NHS wants to make sure you and your family have the best care now and in the future. Your health and adult social care information supports your individual care. It also helps us to research, plan and improve health and care services in… read more

Latest News

Friends and Family Test Results (09 Mar 2020)

Please click here for our February 2020 results of the Friends and Family Test and here for the results from December 2019 and January 2020.

Staff changes (05 Mar 2020)

We would like to wish Dr Astbury all of the very best wishes in her new venture.  These last 18 years have been a pleasure.  Those patients who are currently registered with Dr Astbury will be transferred over to Dr O’Donnell, this does not stop you from seeing another GP.

We would like to welcome back Dr Mistry, who will be our GP Registrar until October 2020.

In the interim, locum GP cover will be provided to replace Dr Astbury’s clinics.

Coming soon – eConsult (06 Jan 2020)

As part of the NHS drive to provide a more accessible digital service, our practice will be introducing eConsult over the coming months.

Booking your appointment online?

The surgery would like to ask all patients that are booking their appointments online to add a reason for the appointment.  Read more…

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