Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- fill out a repeat prescriptions request form
- requesting a repeat prescription through your local pharmacy order and collect service
- in person or by post
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to consult with a pharmacist, a doctor or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to fill out our medication review form.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Why We Do Not Prescribe Diazepam for Fear of Flying
We understand that fear of flying is a very real and distressing issue. However, there are several important reasons why prescribing diazepam (or similar sedatives) for this purpose is not recommended:
Safety Risks in an Emergency – Diazepam is a sedative, meaning it makes you drowsy and less alert. This could put both you and those around you at risk.
Increased Risk of Blood Clots (DVT)
Unexpected Side Effects – Sedatives can lead to unpredictable behaviour, putting your safety and that of others at risk. Such behaviour could also have legal consequences.
Not Recommended by Medical Guidelines – According to the prescribing guidelines followed by doctors (BNF), benzodiazepines are not recommended for treating phobias. Prescribing them for fear of flying would go against these guidelines and carry legal risks for your doctor.
Benzodiazepines are only licensed for short-term use in cases of acute generalised anxiety, which requires appropriate mental health support rather than a temporary solution for flying.
Legal Issues in Other Countries – Diazepam and similar medications are illegal in certain countries. Carrying them could result in confiscation or even legal trouble with the authorities.
Potential Issues with Drug Testing – Diazepam stays in your system for a significant time. If your job requires random drug testing, you may fail the test as a result of taking this medication.
Alternative Support for Fear of Flying – Rather than relying on medication, a much more effective and long-term solution is to address your fear of flying through a dedicated course. Many airlines offer specialised programmes to help passengers overcome their anxiety:
EasyJet – Fearless Flyer Course
British Airways – Flying with Confidence
We appreciate that fear of flying can be challenging, but these courses provide effective, practical support to help you travel with confidence.