Colliery Court Medical Group provide patients with a text message reminder service for appointments at the practice. If we hold details of a mobile number on your medical record a text message will be sent when you book an appointment and if the appointment is more than 24 hours away, you will also receive a reminder the day before your appointment. If you have a mobile number on your record and have note opted out of the service, but you are still not receiving text reminders please inform reception.
Any patients who have a mobile number on their record which is not their own and do not wish to have reminders sent must opt out of this service.
You can update your mobile number by speaking to one of our receptionists, updating your details on Patient Access (if you have registered an account) or completing a form which is available at our reception desk.
We would ask patients, that if you receive a text message which is not for an appointment you have booked, to please inform reception immediately.
The surgery would appreciate that patient’s inform us when there has been a change to their contact details.